1.Who We Are and What This Policy Covers
Welcome to MORGAN VANTAGE GROUP PTE LIMITED (MVG) and its subsidiary, SANTOKEY PTE LIMITED (collectively referred to as "MVG," "Santokey," "we," "us," or "our"). MVG is a global financial and business consulting firm, offering comprehensive solutions to institutional clients and high-net-worth individuals (HNWIs). As a technology-driven subsidiary, Santokey provides customized IT infrastructure, including digital asset solutions, a brokerage platform, and advanced financial services.
We respect the privacy of our clients, partners, and users of our services (referred to as "you," "your") and are committed to protecting your personal data in accordance with Singapore's data protection laws and other applicable regulations.
This Privacy Policy ("Policy") outlines how we collect, use, disclose, and protect your personal data when you interact with us—whether through our platforms, websites, direct communication, or business relationships. It also explains your rights and how to contact us regarding privacy concerns.
For the purpose of this Policy, the data controller is MORGAN VANTAGE GROUP PTE LIMITED and its relevant subsidiaries. Our primary contact details can be found in the "How to Contact Us" section at the end of this Policy.
2. Definitions
This Policy applies to visitors to our website and digital platforms, clients and institutional partners, representatives of corporate entities, and prospective employees and business partners. It outlines how we collect, use, disclose, transfer, store, and protect your personal data when you interact with us through our platforms, websites, direct communication, or business relationships. We may update this Policy periodically, and we encourage you to review it regularly.
3. What Personal Data We Collect
Depending on your interaction with us, we may collect various types of personal data.
For private clients and high-net-worth individuals (HNWIs), this includes identity details such as full name, nationality, gender, date of birth, and marital status; contact information including residential and business addresses, phone numbers, and email addresses; identification documents such as passports, national ID cards, driver’s licenses, and other legal identifiers as required by law; financial information, including source of wealth, transaction history, credit standing, and investment preferences; and compliance-related data such as information on politically exposed persons (PEPs), legal proceedings, or regulatory disclosures.
For institutional clients and corporate representatives, we collect professional details such as name, role, title, organization, and business affiliations, as well as compliance documentation required under AML/KYC (Anti-Money Laundering/Know Your Customer) regulations. For prospective employees and service providers, we gather employment history, including CV details, references, and background checks, along with contractual information necessary for onboarding, payroll, and compliance with employment laws.
4. How We Collect Personal Data
We obtain personal data through multiple sources, including direct interactions such as account applications, business contracts, emails, or phone communications. Additionally, we collect information from third-party sources, including public records, financial institutions, regulatory bodies, and compliance databases. We also use technology tracking methods such as website cookies, transaction logs, and communication monitoring where legally permitted. We make reasonable efforts to ensure the accuracy of the data collected and request that you inform us of any updates to your personal information.
5. Why We Process Personal Data
We process personal data only when legally permitted and for specific purposes. These include providing services such as account setup, transaction facilitation, and platform access; ensuring regulatory compliance through AML/KYC verification, fraud prevention, and legal reporting; enhancing operational efficiency in business relationships, risk management, and internal analytics; facilitating marketing and communications to provide relevant service updates (subject to your consent); and managing employment and HR obligations, including recruitment, onboarding, and contractual requirements. We will never process your personal data for purposes beyond those outlined in this Policy without obtaining your explicit consent where required by law.
6. Data Protection & Retention
We implement strict security measures to safeguard personal data against unauthorized access, loss, or misuse. Personal data is retained only as required by law, regulatory compliance, and legitimate business needs.
Retention periods may be extended in cases involving legal proceedings, investigations, or regulatory inquiries.
7. Disclosure of Personal Data
We do not sell, rent, or trade personal data. Disclosure is strictly limited to affiliates and subsidiaries, including MVG, Santokey, and associated entities; service providers, such as IT vendors, financial institutions, and operational partners; regulatory authorities, including government bodies for AML compliance, fraud prevention, and legal requirements; and business transactions, such as mergers, acquisitions, or corporate restructuring, with proper notification. Additionally, we may disclose data to fulfill legal obligations, including requests from courts, enforcement agencies, or lawful subpoenas. All cross-border data transfers are strictly regulated and comply with international data protection standards.
8. Your Rights Under Data Protection Laws
Under applicable laws, you have the right to access your personal data, request corrections or deletions of inaccurate information, object to processing under certain conditions, and withdraw consent where processing is based on consent. Requests can be submitted to our Data Protection Officer (DPO) (see contact details below).
9. Monitoring & Technology Tracking
To enhance security and compliance, we may monitor communications, including emails, calls, and transactions, and use cookies and analytics tools on our website for service optimization. For more details, refer to our Cookie Policy.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically due to changes in business operations, regulations, or technology. Updates will be published on our website, and where required by law, we will notify affected individuals.
11. How to Contact Us
For any inquiries regarding this Privacy Policy or our data protection practices, please contact us, and we will respond as promptly as possible:
Morgan Vantage Group Pte Ltd
Business Communications
10 Anson Road, #17-21, International Plaza
Singapore 079903
Email: info@mvgtrust.com
